Do your electric fireplaces produce real heat or just flame effects?

The electric fireplaces provide both authentic flame simulation & heating options. The system allows you to stay warm in winter while maintaining a continuous summer space in flame only mode.

Do you ship across Australia?

Yes. We proudly ship Australia-wide with fast & reliable delivery options. The company doesn’t deliver to PO boxes. You can find shipping information on every product page.

Do your products come with a warranty?

Yes. All electrical components come with a 12-month warranty. Our company backs all our products because we believe in their quality & work, which leads to extended user satisfaction.

Can I view your products in person before purchasing?

Definitely. Sydney-based Australian-owned company provides a showroom which allows you to see the designs, materials and finishes before you make your choice.

Do you offer discounts or special promotions?

Yes, our company provides exclusive special offers which we run at regular intervals. New customers can enjoy $40 off over $400 by subscribing to our newsletter, plus early access to new collections & deals.